IT Service Management Professional (ITIL @ 4)

The ITIL® 4 Foundation course is a foundation-level learning path to help you kick off your career in IT, equipping you to work in a variety of roles across a range of industries. This is a skill with increasing demand from employers – with the rapid changes in the IT industry, organizations need a robust framework for IT service management to ensure high customer and employee satisfaction.

The course includes a valued and widely recognised certification to ensure you have the skills and the best chance of securing employment in this field.

This course will take 3 months to complete (with no prerequisites), and help you develop in-demand skills, positioning you for a rewarding career in technology project management.

In our tailor-made program, you will have access to our dedicated mentors – experts in the industry who will guide you through your course content and connect you with the latest resources, tools and communities.

The IT Service Management Professional course is made up of the ITIL® 4 Foundation certification, provided through PeopleCert. The course is comprised of the topics outlined below:

• Overview of Service Management and the introduction to ITIL® (Information Technology Infrastructure Library).
• Introduction to the mentality and culture of how to serve the clients, and the service economy and understand your role in the Service Value Chain.
• A holistic approach to the facilitation of co-creation of value with customers and other stakeholders in the form of products and services.
• The guiding principles of ITIL® 4.
• The four dimensions of Service Management.
• Key concepts from Lean, Agile, and DevOps, and why these are important to deliver business value.

Lumify Edge is designed to provide you with the tools you need to launch a fulfilling and well-paid IT career.

By enrolling in the course, you will be eligible to take part in Lumify Edge where we connect you with those recruiting for positions in the market along with Internship opportunities.

Enrol in Lumify Learn course today and we’ll assist you in securing a paid or unpaid internship leading to a full-time job.

Through the Lumify Edge Job Placement Program, we’ll assist you in securing a paid or unpaid IT internship opportunity. This could lead to a full-time IT job in just three months of completing any Lumify Learn course. Don’t miss out on this incredible opportunity to gain real-world experience and enhance your resume! An additional fee applies, but the investment in your future is priceless. Take the first step toward your dream career—join Lumify Learn today!