Retail courses qualify you to work in a variety of retail settings. Whilst not always being compulsory for working in a retail environment, having retail training will hold you in good stead when applying for retail jobs or seeking a promotion.
Retail courses are available online or in-class and provide learning outcomes that will put you on the path to success in the retail industry.
Shifting from being ‘one of the team’ to leading the team can be a challenging move. As a supervisor or new manager, it’s now up to you to make difficult decisions, give feedback and make sure your team are doing their best work. Having the right leade...
This short course is designed for those who are making a transition from being a team member to taking responsibility for the work and performance of others. It focuses specifically on developing the qualities, conduct and behaviours that organisations...
Emotional intelligence referred to as EQ, is all about the ability to be aware of, control and express emotions along with handling different relationships maturely. Someone with high EQ stands out because they are skilful at developing teams that are...
A leadership course for the digital age. Learn how to manage people, prepare for change, and build strategies to succeed in industry 4.0. According to Deloitte’s 2017 Global Human Capital Trends report, leaders need to think, act and react differently...
Focusing on the manager’s role in achieving desired business outcomes, this short course provides clear direction on how to develop, implement and monitor business plans. You’ll identify opportunities for continuous improvement, learn to minimise risk...
People are your greatest asset. This online short course reveals how using emotional intelligence in your communication and behaviour as a leader can engage your staff, create meaningful relationships and facilitate team cohesion. Find out how to lever...
Optimise your team’s performance by learning proven techniques for consistently delivering results. This online short course will uncover ways to successfully manage your own workload and goals while you develop a team culture of learning and growth. C...
Plan for success – we’ll show you how to start your business! Learn how to develop a business plan and set up the right business structure. You’ll gain an understanding of financial reporting and taxation requirements, grasp the principles of marketing...
The perfect kick-start to your management career, this online short course will ensure a smooth transition from teammate to highly capable and successful team leader. Examining ways to build credibility and trust, you’ll discover how to provide directi...
With an increasingly competitive, and globalised business market, and the start-up economy booming, differentiating your product in a crowded marketplace has never been more important. Use innovative design thinking, prototyping and other management st...
Strengthen your leadership identity with this online short course, especially designed for senior managers who wish to create a positive influence on management and the organisation as a whole. Learn how to apply a people perspective to decision-making...
This course develops the skills necessary for managing a small business, or a department within a larger business. Developed by professionals with many years of experience, it covers a range of topics that will ensure your career in Management has a st...
All business decisions involve some level of uncertainty or risk. This online short course will guide you in creating, implementing and evaluating a risk management strategy that supports your organisational objectives and ensures the minimisation of r...
Start a career in the fast-growing hotel and hospitality industry. This hospitality and hotel program has been designed in conjunction with industry leaders and helps you learn the skills you need to succeed within the industry quickly and conveniently...
Gain the practical tools and techniques you need to plan for your organisation’s future. Analyse internal and external environments to determine strategic goals, then create strategic plans to future-proof your business. From ‘the vision’ to executing...
When you complete a Retail qualification, you can enhance your opportunities for employment in the following roles:
Certificate:
If you’re after a qualification that will increase your opportunities for employment or promotion in the retail sector, a Certificate IV in Customer Engagement or a Certificate IV in Business Sales are good places to start. These courses will teach you how to make the most out of every opportunity you have with a customer so that you can achieve the best possible results.
Complete your retail course entirely online and you’ll never have to worry about deadlines. You can study at the time and location that suits you, so you don’t have to make any compromises on your existing lifestyle. It is the perfect solution for time-poor individuals that need education to start or grow their career.
According to the Australian Governments’ Job Outlook site:
Important skills:
The top 6 most important skills for this profession are active listening, coordination, critical thinking, monitoring, service orientation and speaking.
Tasks that you may perform as a Retail Manager:
Some of the most common tasks you’ll perform in this role include providing customer service, supervising and coordinating the activities of retail sales workers, keeping sales records, hiring, training and evaluating sales people and preparing work schedules.
