Retail courses qualify you to work in a variety of retail settings. Whilst not always being compulsory for working in a retail environment, having retail training will hold you in good stead when applying for retail jobs or seeking a promotion.
Retail courses are available online or in-class and provide learning outcomes that will put you on the path to success in the retail industry.
Course 1: Skills for Conducting Interviews Did you know that recruiting the wrong person, who ultimately exits an organisation, can cost up to the equivalent of 6-9 months of that employee’s salary? Knowing what to ask, things to look out for and infor...
Shifting from being ‘one of the team’ to leading the team can be a challenging move. As a supervisor or new manager, it’s now up to you to make difficult decisions, give feedback and make sure your team are doing their best work. Having the right leade...
This accredited short course is designed for those who are making a transition from being a team member to taking responsibility for the work and performance of others. It focuses specifically on developing the qualities, conduct and behaviours that or...
Emotional intelligence referred to as EQ, is all about the ability to be aware of, control and express emotions along with handling different relationships maturely. Someone with high EQ stands out because they are skilful at developing teams that are...
With an increasingly competitive, and globalised business market, and the start-up economy booming, differentiating your product in a crowded marketplace has never been more important. Use innovative design thinking, prototyping and other management st...
When you complete a Retail qualification, you can enhance your opportunities for employment in the following roles:
Certificate:
If you’re after a qualification that will increase your opportunities for employment or promotion in the retail sector, a Certificate IV in Customer Engagement or a Certificate IV in Business Sales are good places to start. These courses will teach you how to make the most out of every opportunity you have with a customer so that you can achieve the best possible results.
Complete your retail course entirely online and you’ll never have to worry about deadlines. You can study at the time and location that suits you, so you don’t have to make any compromises on your existing lifestyle. It is the perfect solution for time-poor individuals that need education to start or grow their career.
According to the Australian Governments’ Job Outlook site:
Important skills:
The top 6 most important skills for this profession are active listening, coordination, critical thinking, monitoring, service orientation and speaking.
Tasks that you may perform as a Retail Manager:
Some of the most common tasks you’ll perform in this role include providing customer service, supervising and coordinating the activities of retail sales workers, keeping sales records, hiring, training and evaluating sales people and preparing work schedules.
