MCI Institute
Certificate IV in Business (Operations)
- This is NOT a free course. Government funding is NOT available. Please see Payment Options section for fee information. Discounts or promotions may be available.
Course Information
The nationally recognised BSB40120 Certificate IV in Business (Operations) qualification is appropriate to any role that has a business service component. The operations specialisation will give you the tools to develop operational practices to leverage against the competition – a highly sought-after skill set by the industry.
People working in these roles undertake specialist administrative or operational tasks, requiring self-development skills. They have strong communication and motivation skills, and the ability to critically analyse situations and solve problems. Quality control is at the forefront of their thinking. Business operations personnel use their understanding of internal and external customers to deliver business outcomes.
Business operations roles rely on strategic planning and task prioritisation to get the job done. During the online course, you will learn to apply critical thinking to work practices, implement communication strategies, coordinate recruitment, develop business and marketing plans, and apply risk management processes.
- Up to 12 months
-
100% Online Learning. Study anytime, anywhere, with continuous support.
- Apply critical thinking to work practices
- Use digital technologies to collaborate in a work environment
- Apply communication strategies in the workplace
- Develop personal work priorities
- Implement and monitor WHS policies, procedures and programs
- Apply business risk management processes
Subjects
Payment Option
Career Pathway
- Team Leader
- Account Manager
- Office Administrator
- Operations Officer
- Business or Program Supervisor
- Business Operations Manager
Course Features
- Customised study schedule to suit work and life commitments
- Simulated business scenarios to get you practising on the skills
- Easy-to-use online campus portal with around-the-clock access to industry-leading education
- Dedicated support from an experienced mentor and wellbeing advisor
- Mobile study from anywhere with an internet connection
Professional Recognition
This is a nationally approved vocational course that is recognised throughout Australia
Eligibility
- Recognition of prior learning is an assessment process that involves assessment of an individual’s relevant prior learning (including formal, informal and non-formal learning). If you think you have sufficient evidence to show that you have the skills, knowledge and experience to prove competency in one or more units of competency, please contact us
MCI Institute
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