
Certificate in Reception & Office Support
- Please note this course does NOT qualify for VET FEE-Help or any other government funding. Flexible payment options available
Hear from The Career Academy on what its like to study
Course Information
In no time at all, you’ll be in charge of the office.
Being ‘front of house’ plays such a pivotal role in any business. And that could be you after this comprehensive 10-week course. You’ll learn how to converse with clients and help with any enquiries and issues they might have. You’ll also learn key office and administrative skills, which will enable you to fulfil a reception, administration or office support role.
- Approximately 140 hours
- Learn at your own pace, but ideally, complete one module per week
- 100% online with unlimited tutor support from experienced professionals via phone and email
- Ask questions anytime and your tutors will respond during business hours
Subjects
Payment Option
Career Pathway
- Business Manager
- Project Manager
- Management Consultant
- Marketing Manager
- Customer Service Manager
- Business Analyst
- Operations Manager
- Business Development Manager
- Sales Manager
- Entrepreneur
Course Features
Benefits
- Gain an understanding of Microsoft Word and Microsoft Excel
- Learn the principles of both verbal and written communication
- Learn online, at your own pace, with tutor support by phone and email
- Increase your job prospects and learn key office and administrative skills
- Receive an employer recognised qualification and add it to your CV
- Get access to The Career Centre – get a FREE CV Review & job tips to help you succeed
- FREE access to the CCH Wheelers eLibrary with over 50 textbooks to help you study
This Course is Accredited by ICOES
- The International Council for Online Educational Standards (ICOES) guarantees you a high standard of content with measurable outcomes from a reputable training organisation.
- ICOES is the accrediting body that monitors and continually develops the educational standards of online teaching institutions.
Receive Unlimited Support from Experienced Tutors!
- Our professional tutors at The Career Academy are industry experts who are passionate about helping students succeed.
- They’re committed to providing exceptional online course support and personal tutoring to help you succeed. Throughout your course, you’ll receive unlimited tutor support via phone and email.
Be Awarded an Industry & Employer Recognised Certificate
- Upon successful completion of your course, you’ll be presented with a Professional Certificate by The Career Academy. This is an industry recognised certificate which will go a long way to helping you get a new job or promotion.
- You’ll also be given access to our exclusive Career Centre and be eligible for a free CV review.
Professional Recognition

Curriculum
- Practical assessments
- Case studies
- Multiple-choice questions
- Quizzes
- Written assessments
Testimonials
Want to know more about this course?
Complete the form and learn about:
- Pricing and payment options
- Start dates
- Subjects
- Study method
- How to get help and contact information
- Everything you need to know before enrolling!
Receive a consultation from a course expert
See student testimonials below

"I found the website easy to use and the contact I received after my enquiry was good. Not too pushy but there if I needed them." - Dimity G.

"All details and info was there and my query was answered quickly." - Soula M.

"Gave me everything I needed and someone called me, pretty much straight away." - Marlon T.
Want to know more about this course?
Get your free course guide now! Complete this easy form and you'll receive a course guide and consultation from The Career Academy