
Certificate IV in Information Technology
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New AI Unit Included
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No Set-up Fee & Flexible Payment Plans Available
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Government Funding is NOT available for this course
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Only Australian Citizens and Residents can apply for this course. We are not CRICOS registered and CANNOT accept International Student Visa Holders (Subclass 500)
Course Information
The ICT40120 – Certificate IV in Information Technology (General) is a Nationally Recognised qualification designed to provide both foundational and intermediate IT skills, helping you start or advance your career in the tech industry.
This course covers networking, cybersecurity, programming, cloud computing, database management, and IT support, giving you the technical expertise and problem-solving skills needed to succeed in various IT roles. You’ll also develop critical thinking and hands-on experience in industry-relevant technologies, ensuring you’re job-ready.
Whether you’re beginning your IT journey or looking to progress into higher-level roles, this qualification equips you with the technical and transferable skills for careers such as computer technician, IT support specialist, help desk officer, or network administrator. With a focus on real-world applications and career growth, the ICT40120 helps you stay ahead in the evolving IT landscape.
- 12-18 months
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100% online
This qualification covers a broad range of IT skills and concepts, strengthening basic competencies and exploring various pathways through comprehensive online coursework. You’ll learn how to:
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Provide remote help desk support and one-to-one instruction
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Resolve client problems and troubleshoot applications
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Detect system faults and support users
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Comply with intellectual property, copyright, privacy and ethics regulations
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Manage cyber security risks and personal identifiable information (PII)
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Apply basic programming techniques with Python language
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Evaluate characteristics and configure cloud services with AWS or Azure
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Install and manage virtual machines using Hyper-V or VMware
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Design website layouts and build user interfaces (UI)
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Style simple markup language documents
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Apply SQL query language in relational databases
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Develop critical thinking skills and personal work priorities
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Create technical documentation
Subjects
Payment Option
Career Pathway
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Help Desk Officer
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Computer Technician
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IT Support Specialist
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Help Desk Officer
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Network administrator
If you successfully complete the ICT40120 – Certificate IV in Information Technology, you may be able to continue your education and study the ICT50120 – Diploma of Information Technology. You can choose from the following specialisations:
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Advanced networking
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Cyber security
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Cloud engineering
Looking to study an IT specialisation? Check out our other exclusive course programs below:
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ICT40120 – Certificate IV in Information Technology (Programming)
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ICT40120 – Certificate IV in Information Technology (Networking)
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ICT40120 – Certificate IV in Information Technology (Systems Administration Support)
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ICT40120 – Certificate IV in Information Technology (Web Development)
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ICT40120 – Certificate IV in Information Technology – Focus on Cyber Security
Course Features
Gain access to:
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Specialist Trainers, each with over a decade of industry experience
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Australian-based Student Support Team
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MyUpskilled, our custom learning platform
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Online Support Classes
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Pre-recorded video content for flexible viewing
Vendor Aligned Learning & Badges:
Upskilled IT qualifications align perfectly with industry-relevant Vendor Certifications and Badges, encompassing learning from top vendors such as:
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Microsoft
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Cisco
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AWS
Employment Support
Gain access to our Technology Job Portal, connecting you directly with leading employers seeking the talent and expertise you’ll gain from this course.
Show Off Your Achievements with Upskilled Digital Credentials!
Students who successfully complete their qualification receive a digital badge from Upskilled to display on LinkedIn and other social media platforms, your resume and more. Our sharable badges are portable, verifiable credentials that validate your knowledge, skills, and experience in the area of your studies.
Professional Recognition


Eligibility
- Upskilled always want to ensure that our students are enrolled in the right course for them. Please speak to one of our Education Consultants to get more details.
- You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) provided that you have supporting evidence of any prior education and work experience. This can either reduce your study load or shorten the duration of your course. Prior to enrolment, please speak with your Education Consultant for further details
- Following enrolment, you can request further information from Student Support. A trainer will then be assigned to assess your eligibility for RPL and/or CT
Curriculum
To ensure that you’re able to seamlessly access our online learning platform and video content, you’ll need access to a modern computer with high-speed internet. You’ll also need to possess basic computing skills, and may be required to complete a Language Literacy and Numeracy skills assessment before enrolment can be confirmed.
The ICT40120 Certificate IV in Information Technology online course includes research-based assessments where you’ll answer questions based on covered concepts. You’ll also work on scenario-based projects and build a portfolio of digital assets (photography, audio, video, text) to showcase your skills when applying for jobs.
Testimonials
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