Institute of Allied Health
Certificate IV in Health Administration
Course Information
The HLT47321 Certificate IV in Health Administration reflects the role of individuals who work in operational or team-leading roles in health administration. These workers follow known routines and procedures, taking responsibility for their own work.
Students who successfully complete this allied health qualification can expect to be involved in the delivery of administrative work in the health industry. They achieve this by combining communication, customer service and technical skills, and using discretion and judgment to adapt and transfer their skills to different situations.
This course is not available to international students.
This course can be studied on a full-time, part-time or self-paced basis. Indicatively, full-time study will take approximately 12 months. Students have a maximum of five (5) years from the date of enrolment to complete the course.
This health administration course is delivered fully online. Students can study from anywhere at their own pace.
- Develop the necessary skills and confidence to communicate with a range of healthcare staff
- Manage resources and develop the skills to order stock efficiently
- Learn how to effectively use administrative systems and relevant workplace technology
- Manage customer feedback and complaints
- Interpret clinical documentation using medical terminology
- Implement and monitor a billing and accounting system in a health practice
- Manage business risk in a healthcare organisation
- Apply confidentiality, privacy and security principles in a medical environment
- Monitor infection prevention and control standards in your workplace
- Coordinate client care and follow up with clients directly
- Promote Aboriginal and Torres Strait Islander cultural safety
- Reflect on and improve your own professional practice
This course is designed for people who already do administrative work in a healthcare setting and want to apply for operational or supervisory roles. It is also suitable for:
- Certificate III in Health Administration graduates ready for more responsibility
- Career changers who bring office administration experience from another industry
Subjects
Payment Option
About Institute of Allied Health
The Institute of Allied Health is a national education provider specialising in health courses that lead to working in support and administrative roles in health-related services.
The Institute of Allied Health is part of the Australian Institute of Professional Counsellors (AIPC), a longstanding provider of flexible counsellor education. Subsequently, the Institute has plenty of experience on which to draw to ensure you experience a high-quality, fully supported online learning experience.
It’s what our team have done for over 30 years, and we have enthusiastically extended this expertise into allied health training. Institute courses are offered through a network of Student Support Centres throughout Australia.
The Institute of Allied Health is a Registered Training Organisation (RTO #0670).
Career Pathway
- Health Administration Worker
- Medical Receptionist
- Hospital Administration Officer
- Allied Health Administrator
Graduates may progress to the Diploma of Practice Management for further study at a senior administrative level in allied health settings.
Professional Recognition
This is a nationally approved vocational course that is recognised throughout Australia
This is a Nationally Recognised Training (NRT) qualification delivered by the Institute of Allied Health, a trading name for the Australian Institute of Professional Counsellors Pty Ltd. Qualifications are awarded by AIPC (RTO Provider Number 0670).
Eligibility
- Completion of at least Year 12 (or equivalent), OR a recognised Certificate III qualification; and
- Be at least 17 years of age.
- If you are 21 years or older, you may apply for entry based on completion of at least 2 years of employment where literacy and numeracy was required to undertake the work.
Curriculum
Online assessment is completed for each topic and 4 practicals are completed as part of this course.
Units marked with a # require the practical demonstration of skills and knowledge in a simulated work environment. A variety of options are available to complete practical assessments including:
- Small group workshops (online)
- Private one-on-one assessments (in person or online)
- Submitting a video recording
Progress through the course is achieved by completing each unit's assessment book and 4 progressive practicals. Workshops are 4 hours in duration.
Additional Information
IAH Promises:
- Guarantee of Education Excellence: IAH has specialised in flexible education for over 30 years, with refined curriculum and support services.
- #1 Graduate Outcome Program: Alumni communities assist graduates to achieve their desired outcome. Free mentoring is included.
- 21-Day Money Back Guarantee: If for any reason you choose to withdraw within 21 days of enrolment, a no-questions-asked 100% refund is provided.
The information included in the Course Outline is indicative of the final curriculum but may not necessarily contain all units necessary for completion of the course. Industry regularly reviews this qualification and the Institute is required to incorporate any changes specified during this review process.
Institute of Allied Health
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