Home > Courses > Business > Certificate IV in Business (Operations)
BSB40120

Certificate IV in Business (Operations)

Study Method Online
Institution MCI Institute
Recognition Nationally Recognised Training
Start Date Enrol anytime
MCI Institute
  • Please note this course does NOT qualify for government funding. Flexible payment options available

Course overview

The nationally recognised BSB40120 Certificate IV in Business (Operations) qualification is appropriate to any role that has a business service component. The operations specialisation will give you the tools to develop operational practices to leverage  against the competition – a highly sought-after skill set by the industry.

People working in these roles undertake specialist administrative or operational tasks, requiring self-development skills. They have strong communication and motivation skills, and the ability to critically analyse situations and solve problems. Quality control is at the forefront of their thinking. Business operations personnel use their understanding of internal and external customers to deliver business outcomes.

Business operations roles rely on strategic planning and task prioritisation to get the job done. During the online course, you will learn to apply critical thinking to work practices, implement communication strategies, coordinate recruitment, develop business and marketing plans, and apply risk management processes.

Job outcomes

  • Team Leader
  • Account Manager
  • Office Administrator
  • Operations Officer
  • Business or Program Supervisor
  • Business Operations Manager

Want to see more job outcomes and how your future could change?

What you'll learn

  • Apply critical thinking to work practices
  • Use digital technologies to collaborate in a work environment
  • Apply communication strategies in the workplace
  • Develop personal work priorities
  • Implement and monitor WHS policies, procedures and programs
  • Apply business risk management processes

Recognitions

This is a nationally approved vocational course that is recognised throughout Australia

Study method

  • Online Online info icon
    Online delivery - online course content with the exception of assessments and work placement
  • Blended Blended info icon
    Blended delivery - both online course content and partial face to face requirements
  • In-class In-class info icon
    In class delivery - predominately face to face course content conducted at a specific location
  • Virtual Virtual info icon
    Virtual Delivery - Live and interactive classroom-style learning conducted completely online

Duration study load

  • Up to 12 months

Course features

  • Customised study schedule to suit work and life commitments
  • Simulated business scenarios to get you practising on the skills
  • Easy-to-use online campus portal with around-the-clock access to industry-leading education
  • Dedicated support from an experienced mentor and wellbeing advisor
  • Mobile study from anywhere with an internet connection

Recognition of prior learning

  • Recognition of prior learning is an assessment process that involves assessment of an individual’s relevant prior learning (including formal, informal and non-formal learning). If you think you have sufficient evidence to show that you have the skills, knowledge and experience to prove competency in one or more units of competency, please contact us

Subjects

Core Units
BSBCRT411Apply critical thinking to work practices
BSBTEC404Use digital technologies to collaborate in a work environment
BSBTWK401Build and maintain business relationships
BSBWHS411Implement and monitor WHS policies, procedures and programs
BSBWRT411Write complex documents
BSBXCM401 Apply communication strategies in the workplace
Elective Units
BSBPEF401Manage personal health and wellbeing
BSBPEF402Develop personal work priorities
BSBHRM415Coordinate recruitment and onboarding
BSBESB401Research and develop business plans
BSBMKG431Assess marketing activities
BSBOPS403Apply business risk management processes

Want more information about the subjects for this course?

Payment options

  • You can pay upfront or as you go on a weekly or monthly payment plan. Course fee discounts are applicable if you pay upfront

Find out more about the payment options for this course

About MCI Institute

MCI Institute is a Registered Training Organisation (RTO). All our certifications are Nationally Recognised Training qualifications valued by companies across Australia and comply with the Australian Qualifications Framework (AQF).

All MCI Institute courses are designed to help participants to gain skills based on what employers value and need in the workplace. Certificate courses are also recognised credit towards higher qualifications such as Diplomas and University degrees.

MCI is an award-winning education provider, proudly taking home 35 awards in the last 21 years. MCI Institute makes education within your reach through supported online delivery so you can study anywhere, anytime, to achieve your career goals. Our experienced team of mentors provide you with support for the duration of your study and will be there to celebrate when you reach graduation.

Management Consultancy International Pty Ltd is a Registered Training Organization (RTO 91088)

Want to know more about this course?
Complete the form and learn about:

  • Pricing and payment options
  • Start dates
  • Subjects
  • Study method
  • How to get help and contact information
  • Everything you need to know before enrolling!

Receive a consultation from a course expert

See student testimonials below

"I found the website easy to use and the contact I received after my enquiry was good. Not too pushy but there if I needed them." - Dimity G.
"All details and info was there and my query was answered quickly." - Soula M.
"Gave me everything I needed and someone called me, pretty much straight away." - Marlon T.

Want to know more about this course?

Get your free course guide now! Complete this easy form and you'll receive a course guide and consultation from MCI Institute

By submitting this enquiry I accept the "Privacy Policy" and "Terms of Use"