Certificate in Reception & Office Support
- Please note this course does NOT qualify for VET FEE-Help or any other government funding. Flexible payment options available
Subjects
Core Modules
Role of a Receptionist
Effective Business Communication
Introduction to Microsoft Word
Time Management, Ethics and Professionalism
Organise Schedules
Office Organisation and Procedures
Workplace Health and Safety
Customer Service Skills
Customer Relationship Management
Using Microsoft Excel
Dealing with Invoicing, Credit Policies and Cash Management
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