Certificate IV in Hospitality (Melbourne Only)
- This course is only available to Australian Citizens or Permanent Residents
Subjects
Core units
SITHIND008 – Work effectively in hospitality service
SITXCCS015 – Enhance customer service experiences
SITXCOM010 – Manage conflict
SITXFIN009 – Manage finances within a budget
SITXHRM007 – Coach others in job skills
SITXHRM008 – Roster staff
SITXHRM009 – Lead and manage people
SITXMGT004 – Monitor work operations
SITXWHS007 – Implement and monitor work health and safety practices
Elective Units
SITXFSA005 – Use hygienic practices for food safety
SITXCCS017 – Use a computerised booking system
SITHFAB021 – Provide responsible service of alcohol
SITHFAB022 – Clean and tidy bar areas
SITHFAB023 – Operate a bar
SITHFAB024 – Prepare and serve non-alcoholic beverages
SITHFAB025 – Prepare and serve espresso coffee
SITHFAB034 – Provide table service of food and beverage
SITHIND006 – Source and use information on the hospitality industry
BSBTWK501 – Lead diversity and inclusion
SITHFAB027 – Serve food and beverage
SITHFAB030 – Prepare and serve cocktails
SITXFIN007 – Process financial transactions
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