Study Method Blended, In-class
Locations Melbourne, Victoria
Institution Serve it Up Training Pty Ltd
Recognition Nationally Recognised Training
Start Date Enrol anytime
  • This course is only available to Australian Citizens or Permanent Residents

Course overview

Our government-funded SIT40422 Certificate IV in Hospitality offers comprehensive training, including RSA certification, Food Handler’s certificate, bar and cocktail making, beer knowledge, espresso coffee skills, food and beverage service, an introduction to wine, venue management, and essential leadership skills.

Our weekly classes are designed to replicate real-world hospitality experiences, taking place at our purpose-built campus featuring custom bar and coffee facilities that mirror a professional venue. Delivered by a team of experienced industry experts, the course emphasises interactive, hands-on learning in an engaging environment.

This qualification paves the way for supervisory roles in hospitality settings such as restaurants, hotels, motels, clubs, pubs, and cafés.

Job outcomes

  • Various hospitality roles

  • Entry Level

    • F&B attendant

    • Bar

    • Barista

    • Customer service

    • Catering

    • Functions & events

  • Supervisory Roles

    • Team leader

    • Floor supervisor

    • Bar supervisor

    • Venue manager

Want to see more job outcomes and how your future could change?

What you'll learn

  • Bar & Cocktails

  • Barista Coffee

  • Food & Beverage Service

  • RSA

  • Food Handlers Certificate

  • Customer service

  • WHS

  • Point of Sale & Bookings

  • Coaching & Leadership

  • Rostering, Finance & Budgeting

Recognitions

This is a nationally approved vocational course that is recognised throughout Australia

Study method

  • Blended Blended info icon
    Blended delivery - both online course content and partial face to face requirements
  • In-class In-class info icon
    In class delivery - predominately face to face course content conducted at a specific location
  • Online Online info icon
    Online delivery - online course content with the exception of assessments and work placement
  • Virtual Virtual info icon
    Virtual Delivery - Live and interactive classroom-style learning conducted completely online

Locations

  • Victoria
    • Melbourne

Duration study load

The average duration of this course is:

  • 4-months Intensive model (2 weeks full-time classes)

  • 10-months Blended model (1 x 6 hour class per week)

Delivery

This course is made up of 10 practical sessions in our training facility, plus self-paced theory online and 36 service periods (12 in-class and 24 in a workplace).

Classes are held on-campus in our custom hospitality training rooms.

Self-paced learning throughout the course including content, videos, articles and presentations (average 10 hrs per week). 

If you miss a class you will need to schedule a catch-up class with another group. There are practical observations every week that are assessed as part of the qualification.

Entry requirements

  • Individuals may enter this course with limited or no vocational experience and without a lower level qualification. However, it is strongly recommended that individuals undertake lower level qualifications, and/or gain industry experience prior to entering the qualification

  • You must be over the age of 18 to undertake this course, and need to have access to a workplace, if you wish to achieve the full hospitality qualification

  • Students need access to computers, email and the internet to complete this qualification

Find out more about the entry requirements for this course

Work placement

36 Service Periods (12 can be completed in-class and 24 in the workplace).

Recognition of prior learning

You can ask for your relevant existing skills, qualifications and experience to be assessed and taken into account when your level of competency is being assessed. There will be a cost associated, refer to statement of fees and charges. RPL is not covered by government funding.

Assessment

There will be a number of theory assessments on our learning management system, projects, skills testing and observations that your assessor will use to determine your competency.

Each week we will have a leader of the class and they will be assessed on their leadership and planning skills for that session.

On completion of the face-to-face classes, you will need to complete a logbook documenting service periods in a real workplace.

We hold regular open help sessions you can book into, if you need extra support.

Additional information

Student support

If you need extra support, you can book into an open assessment help session.

What if I miss a class?

You will need to complete a catch-up class as practical observations are undertaken in every class. You may need to wait until one is available.

Parking & Transport

We are a short walk (450 metres) from North Melbourne train station. If you need to drive, there is limited street parking, and time restrictions apply. We do not have private parking for students, but we do have a shelter for bike parking.

Is food provided?

A snack will be provided however you should bring your lunch. We have fridges and microwaves you can use.

What should I wear?

Please wear neat casual attire with closed-toe shoes. If your hair is longer than shoulder length, ensure it is tied back. Avoid exposing your midriff, as this poses a safety risk for burns.

Job referrals

Whilst we cannot guarantee employment, we work with a number of employers who recruit directly from our student pool. If you demonstrate great skills and maintain good participation, we may refer you to employers if they have jobs available.

Pathways

After completing this qualification you may choose to progress to a Diploma of Hospitality. Serve It Up can put you in contact with providers that can offer you further hospitality qualifications.

For further student information, please refer to the Student Handbook on the Serve It Up Website.

Subjects

Core units

SITHIND008 – Work effectively in hospitality service

SITXCCS015 – Enhance customer service experiences

SITXCOM010 – Manage conflict

SITXFIN009 – Manage finances within a budget

SITXHRM007 – Coach others in job skills

SITXHRM008 – Roster staff

SITXHRM009 – Lead and manage people

SITXMGT004 – Monitor work operations

SITXWHS007 – Implement and monitor work health and safety practices

 

Elective Units

SITXFSA005 – Use hygienic practices for food safety

SITXCCS017 – Use a computerised booking system

SITHFAB021 – Provide responsible service of alcohol

SITHFAB022 – Clean and tidy bar areas

SITHFAB023 – Operate a bar

SITHFAB024 – Prepare and serve non-alcoholic beverages

SITHFAB025 – Prepare and serve espresso coffee

SITHFAB034 – Provide table service of food and beverage

SITHIND006 – Source and use information on the hospitality industry

BSBTWK501 – Lead diversity and inclusion

SITHFAB027 – Serve food and beverage

SITHFAB030 – Prepare and serve cocktails

SITXFIN007  – Process financial transactions

Want more information about the subjects for this course?

Payment options

You may be eligible for a Victorian government-subsidised place through the Skills First Program we are contracted to deliver. Course fees & costs depend on whether you are eligible for a government subsidy with funds made available by the Victorian & Commonwealth Governments.

If eligible, there will be NO tuition fees. If not eligible the fees are $4,000.

Basic Funding Eligibility Criteria (other conditions may apply).

Evidence of citizenship/residency, you must be either:

  1. an Australian citizen;

  2. a holder of a permanent visa; or

  3. a New Zealand citizen

Also:

  • You can enrol in a maximum of 2 funded qualifications and 2 funded skill sets in one year.

  • You can undertake up to 2 funded programs at one time.

  • We require you to be 17 and over and not enrolled in high school to access funding.

Find out more about the payment options for this course

About Serve it Up Training Pty Ltd

Specialising in nationally accredited training for Hospitality and Leadership and Management, Serve It Up (SIU) is a trusted RTO with over 12 years’ experience in training, supporting and inspiring students to succeed in their chosen pathway. We believe in real skills for real jobs, we take the extra time to customise our course materials and create new and innovative ways of delivering course content.

As a Registered Training Organisation (RTO), qualifications completed with SIU are recognised nationally. Qualifications achieved through the Australian VET system are also very highly regarded internationally. Our mission is to provide pathways into industry and to contribute to a successful, skilled and innovative workforce.

While employment is not guaranteed, SIU has its own Café & Restaurant “Hunters and Disciples” located in the new state of the art training facility in West Melbourne. All students have the opportunity to complete voluntary shifts in this venue to get real experience to help them get a job.

Our trainers are dedicated and highly qualified with extensive practical industry experience and committed to providing quality outcomes to our students and ensuring that all training is both engaging and enjoyable experience.

Our student support team are extremely passionate and committed to helping students succeed. They are always on hand to help with any questions and provide students with the support they may need to complete the course satisfactorily, especially if circumstances change.

Serve It Up Training Pty Ltd is a Registered Training Organisation (RTO 22542)

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