The Career Academy
Certificate in Hotel Operations Management
- Please note this course does NOT qualify for VET FEE-Help or any other government funding
- $100 saving when you pay upfront. Flexible payment options available from only $25/week
Hear from The Career Academy on what its like to study
Course Information
Become a smooth operator & manage your own career!
A comprehensive hotel management certificate that encompasses crucial aspects of hospitality management, quality, sales, labour utilisation, materials, maintenance, and financial controls. Use your hospitality management education to explore different forms of in-house service and learn how to deal with customer complaints and staff grievances correctly. Our Certificate in Hotel Operations Management includes sections on fundamental principles of public speaking and communication over the phone and online. Enrol today in a hotel operations management course to join the exciting world of hotel management.
- 100 hours
- 6 months access
- Understand why accommodation charges flex
- Explore the importance of guest service
- Gain employment or progress your career with a professional qualification
- Understand how a hotel operates & learn effective hotel management policies
- Learn to manage hotel reception, customer service & hotel food services
- Discover staff management techniques for optimum output
- Improve hotel management at your current job with better industry knowledge
- This course is endorsed by the Institute of Hospitality
Subjects
Payment Option
Course Features
- Gain employment or progress your career with this professional qualification
- Understand how a hotel operates and learn effective management policies
- Learn to manage hotel reception, including customer service and communication
- Learn to manage a variety of hotel food services including room service, bar and restaurant
- Improve the ratings of your current hotel with new knowledge and deeper insight!
Professional Recognition
Curriculum
- Multiple choice
- Short answer
- Practical assessments
Testimonials
Delivery
100% Online and 24/7 Access
- Get instant access within 1 business day and start when you’re ready
- Receive unlimited tutor support via phone and email from experienced professionals
The Career Academy
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