St John Ambulance Australia (VIC) Inc St John Ambulance Australia (VIC) Inc
HLT31120

Certificate III in Non-Emergency Patient Transport (VIC Only)

Course Delivery: Blended
Start Date: 3rd July, 6th August, 2nd September, 29th September, 3rd October, 6th November 2025
Duration: 19 day/s
Level: Beginner

Course Information

Our Promise

We are confident in the delivery of our training. On successful completion of the course, graduates will be guaranteed a telephone interview for vacant Patient Transport Officer positions in the Non-Emergency Patient Transport division.

So far we have employed 100 graduates of this course into our Non-Emergency Patient Transport division at St John as Patient Transport Officers.

  • Six months

  • 19 days of face-to-face workshops delivered 1 day per week at one of our training facilities

  • Start dates are:

    • Thursday 3rd July – Keilor East

    • Wednesday 6th August – Clayton

    • Tuesday 2nd September – Keilor East

    • Monday 29th September – Clayton

    • Friday 3rd October – Bendigo

    • Thursday 6th November – Geelong

This course consists of nineteen (19) workshops of face-to-face training which includes eight (8) placement shifts (available on Tuesdays to Fridays) with St John. Students are also required to complete self-paced workbooks, and self-guided learning.

Students are given six (6) months from course commencement date to complete the course. For Face-to-face sessions, observation shifts and simulated training, students will be required to attend one of our training facilities.

In the Certificate III in Non-Emergency Patient Transport, you will gain the skills and knowledge to make you job ready to work in providing transport services to patients who require non-urgent medical attention. Key areas of learning include:

  • Patient Assessment and Care: Learn how to assess and monitor the condition of patients with low to medium acuity.
  • Safe Transport Practices: Develop the ability to safely transfer transport patients using stretchers and wheelchairs.
  • Communication Skills: Enhance your ability to communicate effectively and empathetically with patients, healthcare professionals, and their family members.
  • Medical Terminology: Gain an understanding of key medical terminology and concepts necessary for working alongside other healthcare professionals.
  • Basic Clinical Procedures: Learn how to assist patients with basic clinical procedures, including administering oxygen therapy and using Automated External Defibrillators (AEDs) in emergency situations.

The Certificate III in Non-Emergency Patient Transport is ideal for individuals seeking a rewarding career in the Patient Transport industry. This course is suited for:

  • Aspiring Patient Transport Officers: Those wanting to assist patients who require non-urgent transport.
  • Potential Career Changers: People looking to transition into the healthcare and patient transport sectors.
  • Passionate People: This qualification is perfect for those with a passion for helping others and an interest in providing safe, compassionate care for patients with low to medium acuity needs.

Subjects

Core Units

Payment Option

Course fees can be paid in fortnightly instalments through EzyPay when you enrol online, via Zip or direct payments.

Career Pathway

Patient Transport Officer

Professional Recognition

This is a nationally approved vocational course that is recognised throughout Australia

Eligibility

To commence this course, you are required to have:

  • Full driver’s licence or green P plates (Red P and L plates not accepted)
  • Current working with children check
  • Current Police check
  • Students must have a laptop or tablet which is wi-fi enabled
  • Proof of vaccinations for COVID-19 (fully vaccinated), current Influenza (within the last 12 months), Hepatitis B, Varicella, Pertussis, Measles/Mumps/Rubella, with serology report (required before commencing observer shifts)

The Certificate III in Non-Emergency Patient Transport offers pathways for Recognition of Prior Learning (RPL) and Credit Transfer, allowing you to fast-track your qualification based on your previous experience and education.

Recognition of Prior Learning (RPL)

If you have prior work experience or have developed skills relevant to patient transport or healthcare, you may be eligible for RPL. This process assesses your existing knowledge and skills against the qualification requirements, reducing the time and study needed to complete the course.

Credit Transfer

If you have previously completed formal qualifications or units of competency that are relevant to this course, you may be eligible for credit transfer. This allows you to receive credit for units you’ve already completed, eliminating the need to repeat learning.

Curriculum

A successful outcome for this certificate will be determined by a range of different assessment methods including written assessment (questionnaire), observation of simulated and practical activities etc. You will be required to demonstrate CPR on a manikin on the floor.

Additional Information

Patient Transporter Job Duties generally include

Patient Transportation:

  • Assist patients in and out of ambulances, cars, and helicopters.
  • Lift patients on and off beds, and move them to and from specific areas such as treatment rooms, service areas, or operating rooms.
  • Use wheelchairs or movable beds to ensure safe patient transport.

Patient and Family Support:

  • Provide comfort and reassurance to patients and their families.
  • Be punctual and attentive to schedules, ensuring procedures start on time.
  • Demonstrate care and cultural sensitivity to patients’ needs.

Transporting Equipment and Supplies:

  • Pick up and deliver requisitioned medical supplies and equipment to assigned treatment and patient care areas.
  • Collect laboratory specimens and deliver them to the designated laboratory in a timely manner.

Ensuring Safety and Compliance:

  • Maintain a safe, secure, and healthy work environment by adhering to healthcare standards and procedures.
  • Comply with federal and state regulations as well as Joint Commission on Accreditation of Healthcare Organizations (JCAHO) requirements.
St John Ambulance Australia (VIC) Inc St John Ambulance Australia (VIC) Inc
HLT31120 Certificate III in Non-Emergency Patient Transport (VIC Only)
Course Delivery: Blended
Start Date: 3rd July, 6th August, 2nd September, 29th September, 3rd October, 6th November 2025
Duration: 19 day/s
Level: Beginner

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